Privacy Policy

Sweet Tea Home Care™
📍1601 5TH AVE N, STE #196, Birmingham, AL 35203
📧 [email protected]
📞 (205) 202-1104

Introduction

At Sweet Tea Home Care™ (“Company,” “we,” or “us”), your privacy is important to us. We are committed to protecting the personal information of our website visitors, clients, caregivers, and all individuals who engage with our services.

This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website or interact with us through any digital or offline services.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our site and services.

1. Information We Collect

(a) Information You Provide

We may collect personal information that you voluntarily provide when you:

Submit a contact or inquiry form
Apply for a job or caregiver role
Sign up for newsletters or updates
Call, email, or meet with us
Participate in consultations or interviews

This may include:
✔ Full name
✔ Email address
✔ Phone number
✔ Mailing address
✔ Employment history or caregiver credentials
✔ Other personal or medical information voluntarily shared

(b) Information Collected Automatically

We use cookies and analytics tools to collect data about how you interact with our website, such as:

IP address, browser type, device info
Pages visited, time spent, and referral sources

2. How We Use Your Information

We use collected information to:

✅ Communicate with you and respond to inquiries
✅ Match caregivers with client needs
✅ Process applications and employment screenings
✅ Send updates, service confirmations, and resources
✅ Improve our website and user experience
✅ Ensure compliance with safety, legal, and medical regulations

We do not sell or rent your personal information to any third parties.

3. Cookies & Tracking Technologies

Our site uses cookies and third-party tools (e.g., Google Analytics) to:

Monitor site performance
Understand visitor behavior
Tailor communications and services

You may disable cookies via your browser settings, though some features may be limited.

4. Information Sharing

We may share your information only under the following conditions:

With trusted third-party providers (e.g., background check vendors, email services, scheduling tools)
To comply with legal obligations or protect our rights
During a business restructuring or transfer of ownership

5. Data Protection & Security

We implement security measures to protect your personal data from unauthorized access or misuse. However, no system is entirely immune to risk. We encourage you to:

Use strong passwords
Avoid sharing sensitive information via unencrypted email
Contact us immediately if you suspect any data misuse

6. Communication Policy

If you provide your email or phone number, we may contact you regarding:

✅ Job opportunities or application status
✅ Care service updates or scheduling
✅ Newsletter or resource updates (if subscribed)

You may opt out of promotional emails at any time using the “unsubscribe” link provided in our communications.

7. Your Rights

Depending on your location and applicable laws, you may request to:

✔ Access or correct personal data
✔ Request deletion of your information
✔ Withdraw consent for email or SMS communication

To exercise your rights, please email us at [email protected] or call (205) 202-1104.

8. “Do Not Track” Signals

Our website currently does not respond to “Do Not Track” browser signals due to the absence of an industry standard.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here, and major updates may be shared via email or our website.

Last Updated: April 2025

📩 Contact Us

For any questions, concerns, or requests related to your privacy, please reach out to:

Sweet Tea Home Care™
📧 [email protected]
📞 (205) 202-1104
📍 1601 5TH AVE N, STE #196, Birmingham, AL 35203

Care You Can Trust. Comfort You Can Feel.
Your privacy matters to us—just like your peace of mind.